Report Summary
Addressing the business and technical challenges of deploying Electric Vehicle related services.
Electric Vehicles (EVs) are set to significantly change the way that drivers interact with their vehicles, which has the potential to both attract but also detract consumers. Telematics is being positioned as a 'soft cushion' that will help new EV owners to gain confidence in their vehicles by providing real-time charging information and services. Telematics will also act as a 'soft cushion' for vehicle manufacturers, which are keen to closely monitor these new technologies through the initial deployment stage by using services such as Remote Diagnostics.
But before telematics can be labelled as a successful enabler for EVs, vehicle manufacturers still face a number of technical and business hurdles. SBD's latest report provides not only an introduction to the EV telematics market, but also analysis of the key challenges for deploying services and strategies that the automotive industry can implement to ensure a successful future.

This report will help you:
Identify the key telematics services that are best-suited to Electric Vehicles
Learn why vehicle manufacturers are launching Electric Vehicle telematics and what the roll-out services are likely to be
Avoid the risks associated with launching telematics services by learning from past launches
Understand the status of components required for Electric Vehicle telematics
Future-proof solutions by developing relationships with key suppliers and service providers

Table of Contents

1. Executive summary

1.1 Introduction 
1.2 Summary of conclusions 
1.2.1 Over-the-air telematics 
1.2.2 Plug-in telematics 

2. Introduction to the EV market and the role of telematics
2.1 Introduction 
2.2 Defining the EV market 
2.2.1 Different types of EV technologies 
2.2.2 Early adopters of EVs 
2.2.3 Planned launches of EVs 
2.2.4 Forecasting the growth of the EV market 
2.3 Concerns surrounding the deployment of EVs 
2.3.1 Customers’ perspective 
2.3.2 Vehicle manufacturers’ perspective 
2.3.3 Energy suppliers’ perspective 
2.4 Understanding the role of telematics in deploying EVs 

3. Over-the-air EV telematics services
3.1 Introduction 
3.2 Vehicle manufacturer plans 
3.2.1 Services that are close to deployment 
3.2.2 Trial stage 
3.3 Types of services 
3.3.1 Autonomous information and remote control services 
3.3.2 Services interacting with the charging infrastructure 
3.4 Challenges in deploying over-the-air services for EVs 
3.4.1 Deciding which in-car systems to fit 
3.4.2 Understanding the impact on the service value chain 

4. Plug-in EV telematics services
4.1 Introduction 
4.2 The use cases for plug-in EV telematics 
4.3 Standards for plug-in EV telematics 
4.4 Deployment of Advanced Metering Infrastructure (AMI) 
4.4.1 AMI deployment in public charging stations 
4.4.2 AMI deployment in the home 
4.5 Energy management solutions for EVs 
4.6 Long-term outlook for plug-in EV telematics 

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