ReportsandReports - Decision Manager: IT Service Management (Interactive Model)
Decision Manager: IT Service Management (Interactive Model)
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Based on the comprehensive research conducted in our technology evaluation and comparison reports, Decision Managers allow you to specify a weighting against a detailed list of features applicable to a particular technology, indicating how important support for those features is to your requirements.
Reasons to Purchase

• Understand the features that Ovum has identified that differentiate the IT Service Management products for comparison
• Apply a weighting to each of the categories as well as the individual functions within the categories, according to your personal preferences
• Calculate the overall scores for the different products and receive a personalized ranking table showing how closely they match your requirements