Report Summary
The wealth management industry has witnessed dramatic changes in the last two years due to the economic crisis. Registered Investment Advisors (RIAs) have captured the assets of wirehouses or large wealth management firms. Wirehouse advisors showed high productivity (client assets per advisor) in 2009 (an average of $83 million client assets). However, wirehouses lost 0.9% of the assets under management (AUM), while RIA gained 1.5% of the AUM. This indicates a loss of client trust in large wealth management firms, necessitating a shift toward more personalised and customer-oriented services. As clients sustained heavy losses on investments during the crisis, they now demand safe products like fixed-income securities and cash-related products.

The U.S. mass affluent segment represents a significant opportunity for wealth management firms. It constitutes around 33 million households with around $13 trillion wealth, which represents around 43% of the total investable assets in the U.S. The mass affluent segment also includes a significant number of baby boomers (those who born between 1945 and 1960), who have accumulated huge wealth and are about to retire. Baby boomers are expected to constitute 22% of the U.S. population with 60% of investable assets by 2030.

Firms are opting for new operational models in order to recover loses and compete in the changing scenario. They are increasingly forming consolidations and are focusing on client relationship management to retain clients and attract new assets. The retainer fee pricing strategy has also caught up, replacing the traditional transaction fee based model.

Table of Contents

Executive Summary
1 Introduction
1.1 Report Catalyst
1.2 Report Structure

2 Strategy Formulation
2.1 Market Structure
2.2 Market Sizing And Segmentation
2.2.1 Global And U.S. Wealth
2.2.2 Segmentation Of U.S. Households By Wealth
2.3 Market Share Analysis , By Private Client Assets
2.4 Market Share Analysis, By Types Of Wealth Management Firms
2.4.1 Wirehouses
2.4.2 Ria Custodians
2.4.3 Self-clearing Retail Brokerage
2.4.4 Fully-disclosed Retail Brokerage
2.4.5 Online Brokerage
2.4.6 Comparison Of Firms By Client Assets
2.5 Wealth Management - Mass Affluent Segment
2.5.1 Financial Institutions Targeting The Segment
2.5.2 Strategies To Attract More Customers
2.5.3 Winning Model To Tap Target Segment
2.5.4 Mass Affluent And Baby Boomer Retirement Planning
2.6 Change In Wealth Management Practices Post Financial Crises
2.6.1 Change In Client Behavior & Patterns Post Crisis
2.6.2 Change In Customer Offerings
2.6.3 Increased Focus On Crm
2.6.4 Advisors Moving From Wirehouse To Ria
2.6.5 Tightened Government Regulations
2.6.6 Change In Operational Model
2.6.7 Change In Technology
2.6.8 Transition To Fee Based Approach

3 Case Studies
3.1 Case Study: Hilliard Lyon
3.1.1 Objectives
3.1.2 Challenges Faced By Hilliard Lyon
3.1.3 Overcoming The Challenges
3.1.4 Outcome Of Implementing Sungard’s Wealthstation
3.1.5 Conclusion
3.2 Case Study: Northstar Systems International
3.2.1 Objectives
3.2.2 Challenges Faced By Client
3.2.3 Overcoming The Challenges
3.2.4 Outcomes To The Client
3.2.5 Conclusion

4 Vendor Analysis And Profiling
4.1 Vendor Benchmarking
4.1.1 Functional Benchmarking
4.1.2 Tactical Benchmarking
4.1.3 Benchmarking By Customer Segments
4.1.4 Wealth Management Vendor Ranking
4.2 Vendor Profiling
4.2.1 Adviceamerica
4.2.1.1 Products And Services
4.2.1.2 Recent Developments
4.2.2 Advent Software
4.2.2.1 Products Offerings And Services
4.2.2.2 Recent Developments
4.2.3 Investedge
4.2.3.1 Products And Services
4.2.3.2 Recent Developments
4.2.4 Northstar System International
4.2.4.1 Products And Services
4.2.4.2 Recent Developments
4.2.5 Sungard Data Systems Inc.
4.2.5.1 Products And Services
4.2.5.2 Recent Developments
4.2.6 Thomson Reuters
4.2.6.1 Products And Services
4.2.6.2 Recent Developments
4.2.7 Xeye (Odyssey Group)
4.2.7.1 Products And Services
4.2.7.2 Recent Developments

Appendix


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