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A recent survey by Verdict Research of UK online shoppers showed that choosing a delivery slot is the fifth most important factor when choosing where to shop online. Unlike many retailers which offer lengthy time slots which in some cases are as long as a day, Sainsbury's has been offering one-hour delivery time-slots for the best part of a decade
Scope
- Discusses Sainsbury's last mile delivery processes and the technology assisting in meeting service levels
- Provides insight into last mile delivery best-practices
Achieving high service levels is a key differentiator for Sainsbury's in the online grocery space
Real-Time Scheduler helped Sainsbury's improve service levels while cutting resource cost
Reasons to Purchase
- Offers insight into retail process and technology investment decision-making
- Highlights best-practices used to improve home delivery service levels
CatalystOvum ViewKey MessagesAchieving high service levels is a key differentiator for Sainsbury's in the online grocery spaceOracle Real-Time Scheduler helped Sainsbury's to improve service levels while cutting resource costs
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Original Source: Sainsbury's Last Mile Delivery: Case Study
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